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Would Post-Hire Screening have stopped the Uber Kalamazoo Killing Spree?

Posted by Ryan Howard on Mon, Feb 29, 2016

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The devastating killing spree by an Uber driver in Kalamazoo, Michigan over the weekend has again opened up the topic of proper background screening. Uber has actually been targeted for their background check process for some time and, unfortunately, each terrible event brings more skepticism. Even though an organization like Uber pre-screens potential employees before hire, many neglect to screen employees after they are hired.

If Uber had a post-hire screening process, could the Kalamazoo killing spree have been prevented?

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Topics: Employee Relationship Management, Employment Background Screening, Hiring and Recruiting

HR Question: Gender Neutral and Transgenders in the Workplace

Posted by Ryan Howard on Thu, Nov 20, 2014

In a recent landmark decision, the U.S. Office of Special Counsel determined that the U.S. Army discriminated against a veteran who had transitioned from male to female. In July, the President signed an executive order against discrimination of lesbian, gay, bisexual and transgender (LGBT) employees of the federal government. According to the Human Rights Campaign, as of April 2013, 88% of the Fortune 500 companies had implemented non-discrimination policies that include sexual orientation, and 57% had policies that include gender identity.

Transgender and gender neutral rights are protected under various employment regulations including the EEOC. Hiring practices and workplace discrimination are being widely scrutinized. Has your organization adopted a non-disrimination policy? Have you considered the hiring challenges that could be discriminating?

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Topics: Human Resources, Employee Relationship Management, Employment Background Screening, Hiring and Recruiting

Managing Change: What Keeps You Up at Night?

Posted by Ryan Howard on Mon, Sep 23, 2013

I am not talking about your significant other's roaring snore, or the television being left on. Instead, I am referencing those daily activities (or lack thereof) in business that cause you to worry at night. For many of us, these thoughts can be boiled down to one common denominator - "Change". 

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Topics: Human Resources, VeriFirst Insider, Employee Relationship Management, Hiring and Recruiting

The Just Because Factor

Posted by Ryan Howard on Tue, Jun 11, 2013

On a recent United Airlines flight from San Francisco to Philadelphia, I was moved by a statement our captain made over the PA system. The afternoon began with an expected flight delay due to severe weather in Middle America. Subsequently, we were given a 7 hour flight path taking us from California down to Texas, over to Florida and up the east coast to Pennsylvania. The flight attendants "please take your seats" announcement was followed by the captain telling us to keep our seat belts fastened until we reached a safe altitude. Pretty standard stuff. What he said once we reached that altitude is what got my attention.

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Topics: Human Resources, VeriFirst Insider, Employee Relationship Management

Quit or Get Fired - Knowing When It's Time to Leave Your Job

Posted by Ryan Howard on Thu, May 23, 2013

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Topics: Employee Relationship Management

Secret Lovers: HR Guide to Employee Relationship Management

Posted by Ryan Howard on Mon, Apr 29, 2013

Successfully managing your human resources requires the ability to practice effective employee relationship management. 

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Topics: Employee Relationship Management

Tommy Boy: Lessons on Building Culture, Legacy and Human Capital

Posted by Ryan Howard on Thu, Apr 18, 2013

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Topics: Human Resources, Employee Relationship Management

F***! Why I Love the Using the "F" Word in Business

Posted by Ryan Howard on Sun, Mar 10, 2013

Yes, I am are serious. I love the "F" word.

It's a four letter verb that I use (and do) often. Just ask around our office (even Human Resources). It has helped define and develop many of my best business relationships; and has also resulted in my complete rejection. 

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Topics: VeriFirst Insider, Employee Relationship Management

Managing Your Manager: How to Gain Respect and Credit For Your Work

Posted by Ryan Howard on Fri, Mar 01, 2013

Years ago my grandfather, Robert Marsh (then founder and president of American Telecast Corporation) gave his team some great advice for managing sales and self-promotion. He reminded them that yes, "the squeaky wheel gets the grease", but it is also "the spouting whale who gets harpooned". His success (among many other traits) was built on the concept of staying innovative, yet never failing to remain humble. 

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Topics: Employee Relationship Management, Hiring and Recruiting

Coffee is for Closers: Alternatives to Boosting Employee Morale

Posted by Ryan Howard on Tue, Feb 05, 2013

Normally, I consider myself to be an upbeat person. But when it's the middle of winter, and it's dark as midnight by 6pm; getting psyched about going to work can be a challenge. It probably doesn't help that my boss loves to quote Alec Baldwin from Glenngary Glenn Ross,

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Topics: Employee Relationship Management