As the COVID-19 pandemic continues, the world's attention now includes protests in response to the death of George Floyd. Social media and video postings have brought to light individual reactions to the ongoing events and employers have been forced to address issues of discrimination and harassment in the workplace. Another consideration for employers is a potential arrest record when those individuals speak out or stand with protesters.  

Should employers consider arrest records from protests on employment background checks?

For hiring managers seeking qualified job applicants, it can be especially challenging to consider denying employment when the unemployment rate keeps rising. Still, finding the best candidate, getting them screened, hired and onboard is job #1. Employers must be sure to avoid hiring bias and allow candidates access to the information used in denying employment, especially when hiring as the nation returns to a new normal. 

Employers must continue to abide by the federal agency regulations such as the U.S. Equal Employment Opportunity Commission (EEOC) and the Fair Credit Reporting Act (FCRA) when hiring and denying employment during the COVID-19 pandemic. 

Businesses are doing their best to navigate the changing dynamics of employment during the COVID-19 pandemic and after. With remote work, furloughs and new return-to-work policies, HR managers are feeling the strain of tasks that needed to be finished like yesterday.  Just when things seem to be leveling out again, background checks appear to be slowing down the hiring process. Why does it feel like nothing is happening fast enough?

What's the real reason that background checks are taking forever?

While employers and organizations look for quicker, easier ways to hire employees, many are turning to artificial intelligence (AI) decision making. It would appear that using algorithms in decisions would limit discrimination but in fact, algorithmic discrimination is still a very real problem. When considering an applicant for employment, there are far too many mistakes that could occur under the premise of "machine learning". 

Instead of relying on solely on artificial intelligence for hiring, employers are better served making hiring decisions with human touch.

While the COVID-19 pandemic is affecting businesses, some organizations are in need of candidates, from front line workers in fields like the medical industry, retail or those transporting goods across the country. Remote work is also challenging employers to consider applicant qualities that they may not have considered before. 

The COVID-19 pandemic is creating new employment background screening challenges for employers. Here's how to adapt.

With the recent Bob Iger announcement that Disney may begin checking guest temperatures at the park gates, we're all soon faced with a new normal. In the new post-COVID-19 world, experts are also asking us to stop shaking hands and consider working from home. Employers and hiring managers will adjust to new requirements to bring staff back to work and back to normal.

Is it okay for employers to check temperatures or screen medical history during hiring or before allowing employees to go back to work? In some cases, the answer is yes.

Here are considerations for medical background checks for healthcare workers and other employees.

While some businesses face layoffs during the economic downturn and COVID-19 pandemic, hiring in other industries is going strong. The supply chain is being challenged to keep up with customer demand (and panic) so the manufacturing, transportation and retail industries are hiring more and quickly. Retailers such as Walmart and CVS are going online and working together to fast-track hiring. Because factory workers and truck drivers work with heavy equipment, the hiring process must be streamlined, and with safety in mind. 

Here are best practices in pre-employment background checks for transportation and manufacturing industries.

Mass layoffs, store and restaurant closures have left many hourly workers concerned about income and insurance during the COVID-19 pandemic. Retailers, such as Amazon, Instacart and Domino's Pizza, are taking advantage of an expanded talent pool to hire nearly a half a million employees. It's important that these employers hire efficiently as the situation and customer demand calls for it. Can employers hire quickly and still protect their interests?

Here are best practices retailers are using to hire quickly during a pandemic.

Due to social distancing/quarantine requirements across the country, employment or tenant background checks can be affected. Select courthouses in various states have temporarily closed onsite access.  Automated (electronic) access may still be available.

In states where not all courts have closed (only select Counties), VeriFirst clients can talk to us about options to conduct electronic court searches, national database searches, and/or statewide criminal searches.

We urge HR teams to contact us to discuss options for screening applicants and employees during these closures. Options may include modifying current background check packages and/or proactively submitting requests to stay ahead of researcher backlogs. 

The following list  includes current courthouse statuses for reopening and closures that may affect background check turnaround times.

The future of work is remote, according to statistics, and more employers are making accommodations to meet the trend. Whether they're meeting the demands of a tight labor market or the necessity of a public health scare, employers are integrating telecommuting, flexible work days and remote workers into their workforce at a rapid pace. There are plenty of questions surrounding these accommodations - the right tools, the right technology - but the most important component in a successful remote workforce is the right employee.

When implementing a new telecommuting policy, can employers trust remote workers?